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When Slack is connected to a number, Nixflex posts a short summary to your Slack channel after every call on that number — so your team sees what happened without listening back. It posts once, right after the call ends, and is configured per phone number, so each number can post to its own channel.

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What you need

A Slack Incoming Webhook URL for the channel you want summaries posted to. It starts with https://hooks.slack.com/. To create one: in Slack, go to Apps → Incoming Webhooks → Add to Slack, choose the channel, and copy the generated URL. Only a https://hooks.slack.com/... URL is accepted.

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Connect via API

Set Slack on one of your numbers:
webhook_url is required and must be a https://hooks.slack.com/... URL. The number must be one connected to your account. Read the current config. The URL is never returned — you only see whether it is set:
Disconnect:

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Connect via dashboard

Prefer the dashboard? Go to Integrations → Slack, pick the agent and number, paste the Incoming Webhook URL, and click Save. The card shows Connected once saved.

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What gets posted

After each call on the number ends, Nixflex posts a message with:
  • The call summary
  • The caller’s number
  • The sentiment and outcome
It posts once per call, after it ends. The full transcript is never sent — only the summary and call details. Numbers without Slack set up simply do not post.

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Tips

  • Use a dedicated channel such as #calls so summaries are easy to find.
  • Each number is independent — different locations on one agent can each post to their own channel via per-number setup.