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POST
Import caller context
Loads many caller records onto one of your numbers in a single request - your existing customer list, so the agent knows them from the first call.

Request

Body parameters

Response

200 OK

Behaviour

  • Every row is checked before any row is written. One bad row rejects the whole request, so you never end up half-imported.
  • A repeated caller in the same file simply ends on its last row.
  • Existing records are merged, not replaced - a field you leave out keeps its current value, exactly as on Set caller context.
  • Per number. To recognise the same customers on a second number, import them again for that number.
  • More than 1,000 rows: split into several requests. The standard rate limits apply.

Errors

Row errors name the row: Row 7: email is not a valid address.